RepairSmith
As Senior Experience Designer, I worked on everything from naming the company to creating designs and experiences for the RepairSmith product suite. The RepairSmith product suite is built with the full lifecycle of the customer journey in mind. There are internal products used by operations, technicians, and sales teams in addition to the customer-facing product, repairsmith.com. I was responsible for all aspects of product design (UX and UI) and will highlight some of these products below.